Everything you need to manage your SaaS customers
Everything you need, nothing you don't
Ten integrated modules that replace your entire SaaS management toolkit.
Customer Onboarding
Pipeline management, templated phases, Gantt timelines, customer portal with progress tracking, file uploads, and target TTL/TTV metrics.
Learn moreCustomer Success
Health scores, MRR/ARR tracking, sentiment analysis, renewals & upgrades, churn watch, account reviews, and AI-powered insights.
Learn moreCustomer Support
Live chat widget, help centre with self-serve articles, conversation inbox, ticket management, and satisfaction surveys (NPS/CSAT/CES).
Learn moreProduct Management
Roadmap with RICE scoring, feature requests with customer voting, bug tracking pipeline, releases & sprints, and backlog management.
Learn moreAnalytics & Reporting
MoM/QoQ dashboards, board-ready PowerPoint exports, actuals vs forecast, revenue forecasting, and financial year configuration.
Learn moreIntegrations
HubSpot CRM (deal import, contact sync), Intercom (support metrics), Resend (email), Companies House (enrichment), and news monitoring.
Learn moreAI-Powered
Claude AI customer analysis, churn risk prediction, upsell opportunity detection, and automated insights that surface what matters.
Learn moreTeam Collaboration
Real-time team chat with presence indicators, element sharing, video calls, tasks & reminders, and a unified activity feed.
Learn moreCustomer Portal
Self-service onboarding, support tickets, help centre, file uploads, and a health dashboard your customers can access directly.
Learn moreMulti-Tenant
Workspace isolation, role-based access control, platform admin console, tenant management, and usage tracking across organisations.
Learn moreHow it works
Three steps to managing your SaaS customers like a pro.
Onboard
Create a project, set up your pipeline, and start onboarding customers with templated workflows and automated progress tracking.
Manage
Track health scores, MRR, renewals, and support conversations in one place. Everything about every customer, always up to date.
Grow
Identify expansion opportunities, reduce churn, and generate board-ready reports that show the real impact of your CS team.
10 reasons to ditch the spreadsheets
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